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Vacations-Hawaii and Constellation Insurance Company
want your trip to be worry free.

In order to provide superior customer service, Constellation is pleased to be able to provide 24 hour claims questions and handling through Mercury Claims and Assistance For questions regarding claims, please call or write to Mercury Claims and Assistance;

    Mercury Claims and Assistance
    Claims Department
    P.O. Box 47
    Stevens Point, WI 84481
 
    866-221-0574 – Phone
    715-295-1113 – Fax

    Policy / Claim Number: 007983

That is why we have provided you with the option of including the cost of an insurance plan on your confirmation. It will protect you and your investment in the event of a sudden emergency before or during your trip. This insurance plan is affordably priced and includes the following benefits:

Coverage Benefit
Trip Cancellation Tour Cost
Travel Delay $ 300
Lost Baggage/Travel Documents $ 500
Baggage Delay $ 100
Medical Expense $ 500
 

If you accept the insurance, you are covered if:

  • You or a family member become seriously ill
  • Your traveling companion becomes seriously ill
  • You or your traveling companion are subpoenaed
  • You or your traveling companion are called for jury duty
  • You or your traveling companion have a documented traffic accident while en route to the airport
  • You are not covered if:

  • Your plans change
  • You have to work
  • You have a business trip
  • You do not want to go for personal reasons
  • You are detained for an unlawful act
  • You give or sell your tickets to someone else
  • You do not go for any reason not specifically covered
  • You want to change travel dates
  • SUMMARY OF COVERAGES
    Trip Cancellation & Interruption - Subject to certain conditions, pays lost deposits and additional expenses due to Unforeseeable Events, including but not limited to, sickness, injury, or death of you, a traveling companion or immediate family member, inclement weather conditions, your home being made uninhabitable by certain natural disasters, your being subpoenaed, required to serve on jury duty, hijacked, or quarantined, being involved in or delayed due to a traffic accident en route to departure. Covers any re-booking fees if such re-booking is made at least 21 days prior to departure.

    Travel Delay - Subject to certain conditions, reimburses up to the Aggregate Maximum Limit of coverage if your trip is delayed for more than 12 hours for reasonable, additional accommodation and traveling expenses until travel becomes possible.

    Loss of Baggage & Travel Documents – Subject to certain conditions, reimburses up to the Maximum Aggregate Limit for loss of your luggage and personal possessions even if borrowed or rented. Generally covers loss of passports, visas and the unauthorized use of your credit cards as a result of the loss if you complied with the credit card conditions.

    Personal Articles – Subject to certain conditions, reimburses up to the Maximum Aggregate Limit for the purchase of clothing and other personal items if your bags are delayed for more than 12 hours.

    Other Travel-Related Expense – Subject to certain conditions, reimburses up to the Maximum Aggregate Limit for other travel-related expenses incurred due to injury or sickness suffered during your trip. Reimbursable expenses include, but are not limited to, expenses for: medical and surgical treatment by a licensed physician, professional nursing, hospital, and emergency dental services by a licensed dentist. If services provided are covered under any Workers’ Compensation, disability law or health or accident insurance policy then you will be required to assign your rights to those benefits to the Insurer, to the extent they are provided.

    PRE-EXISTING MEDICAL CONDITION EXCLUSION: There is no insurance coverage for loss or expense incurred as the result of injury or sickness of you or your Family Member, which manifests itself during the 60 days immediately preceding and including the effective date of your insurance coverage, unless the condition is controlled through the taking of prescription drugs or medication and remains controlled throughout the 60-day period. A sickness has manifested itself when medical care treatment or diagnosis has been given.

    Any person who knowingly and with intent to defraud any Insurance Company or other person files an application for insurance or statement of claim containing any materially false information, concerning any fact material thereto commits a fraudulent insurance act, which is a crime and subjects such a person to criminal and civil penalties.

    Insurance coverage is underwritten by the Constellation Insurance Company, Inc with its principal place of business in Honolulu, HI.

    Copies of the complete insurance policy can be obtained by writing to Constellation Insurance Company for a copy.

    THIS IS ONLY A BRIEF DESCRIPTION AND SUMMARY OF THE INSURANCE COVERAGE(S) AVAILABLE. THE POLICY CONTAINS REDUCTIONS, LIMITATIONS, EXCLUSIONS AND TERMINATION PROVISIONS. FULL DETAILS OF ALL COVERAGES ARE CONTAINED IN THE POLICY. IF THERE ARE ANY CONFLICTS BETWEEN THIS DOCUMENT AND THE POLICY, THE POLICY SHALL GOVERN.


    Call today for reservations 1-800-548-8951 or (808) 591-4777.

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